The Warranty Plus package includes*:

  • Damaged Pendant
  • Damaged Chain
  • Stone Repair: Replacement or Fixes
  • Tarnished Jewelry

* Not including lost or stolen items

     

    Terms and Conditions:

    • 2 year Product Protection starts from date of purchase

     

    Additional terms: 

    • 2 Year Product Protection Plan includes one replacement / repair per item.
    • If your jewelry has any defects that is covered during the term, please send a clear image of the defective product to our Customer Support Team and we will gladly repair or replace the item (at our option).
    • Damaged item needs to be returned at the customer's / owner's expense before a replacement item is shipped to customer / owner. 
    • If purchased item is discontinued, we will replace the item with a similar item of equal or higher value.
    • Please note, lost or stolen items are not covered by the plan.

    Your Peace of Mind is our Top Priority.

    We know you may be worried about ordering something online, but we've got you covered!

    We Offer a 100% Happiness Guarantee.

    If you’re not 100% satisfied with your purchase for any reason, please contact us and we will make it right. Your satisfaction is our ultimate goal!

    Heartfelt Messages On Superior Products.

    Our message cards come with the perfect piece of jewelry, ensuring that your loved one receives a gift they won't soon forget.